Privacy Policy

Effective date: July 26, 2026

Respondek Voice ("we," "us") provides an AI phone receptionist service and local search optimization services to local businesses. This policy explains what information we collect, how we use it, and the choices you have. It covers two groups of people: visitors to this website, and people who call a business that uses our AI receptionist service.

1. If You Called a Business That Uses Our Service

When you call one of our business clients, the call may be answered by an AI assistant on the business's behalf. During that call we may collect and process:

An audio recording and written transcript of the call
Your name and phone number, including caller ID
Information you provide to book an appointment, such as a callback number, service address, and a description of the service you need

Call recording notice: Calls handled by our AI receptionist may be recorded and transcribed to deliver the service — for example, to book your appointment accurately and pass your message to the business — and to maintain service quality.

We process this information as a service provider on behalf of the business you called. That business is responsible for its own customer relationships; questions about how it uses your information should be directed to the business, and you may also contact us using the details below.

2. If You Visit This Website

If you submit a contact or demo request form, we collect the information you provide, such as your name, business name, phone number, and email address. We use it to respond to your inquiry and communicate about our services. Our hosting infrastructure may automatically log standard technical data (such as IP address and browser type) for security and reliability.

3. How We Use Information

To operate the AI receptionist service: answer calls, book appointments, send booking confirmations, and relay messages to the business you called
To respond to inquiries and provide our services to business clients
To maintain the security, reliability, and quality of our systems
To comply with legal obligations

We do not sell personal information, and we do not share it with third parties for their own advertising.

4. Who We Share Information With

We share information with third-party service providers only as needed to operate and deliver the service, and with the specific business the caller was trying to reach — that is the purpose of the service. We may disclose information if required by law.

5. Data Retention

We keep call recordings, transcripts, and related records for as long as needed to provide the service to our business clients and for legitimate business purposes such as record-keeping, then delete or de-identify them.

6. Security

We use reasonable technical and organizational safeguards, including encryption in transit, authenticated access to our systems, and access limited to what is needed to operate the service. No system is perfectly secure, but we work to protect the information we handle.

7. Questions

If you have questions about this policy or how we handle information, email us at redacteddelta@gmail.com.

8. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

9. Changes to This Policy

We may update this policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.

10. Contact

Respondek Voice
Email: redacteddelta@gmail.com
Website: respondekvoice.com